Privacy Policy for California Residents
Effective Date: 01/28/2020
Last modified: 01/28/2020
This
Privacy Policy for California Residents supplements the
information contained in Jender's
Privacy Policy and applies solely to all
visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt
this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined
in the CCPA have the same meaning when used in this Policy.
Information We Collect
We collect information that identifies, relates to, describes, references, is reasonably
capable of being associated with, or could reasonably be linked, directly or indirectly,
with a particular consumer, household, or device ("personal information"). Personal information does not include:
- Publicly available information from government records.
- Deidentified or aggregated consumer information.
In particular, we have collected the following categories of personal information from
consumers within the last twelve (12) months:
Category | Examples | Collected |
A. Identifiers | A real name, alias, postal address, unique personal identifier, online identifier,
Internet Protocol address, email address, account name, Social Security number, driver's
license number, passport number, or other similar identifiers. | NO |
B. Personal information categories listed in the California Customer Records statute
(Cal. Civ. Code § 1798.80(e)). | A name, signature, Social Security number, physical characteristics or description,
address, telephone number, passport number, driver's license or state identification
card number, insurance policy number, education, employment, employment history, bank
account number, credit card number, debit card number, or any other financial
information, medical information, or health insurance information. Some personal
information included in this category may overlap with other categories. | NO |
C. Protected classification characteristics under California or federal law. | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion
or creed, marital status, medical condition, physical or mental disability, sex
(including gender, gender identity, gender expression, pregnancy or childbirth and
related medical conditions), sexual orientation, veteran or military status, genetic
information (including familial genetic information). | NO |
D. Commercial information. | Records of personal property, products or services purchased, obtained, or considered,
or other purchasing or consuming histories or tendencies. | NO |
E. Biometric information. | Genetic, physiological, behavioral, and biological characteristics, or activity
patterns used to extract a template or other dentifier or identifying information, such
as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or
other physical patterns, and sleep, health, or exercise data. | NO |
F. Internet or other similar network activity. | Browsing history, search history, information on a consumer's interaction with a
website, application, or advertisement. | NO |
G. Geolocation data. | Physical location or movements. | NO |
H. Sensory data. | Audio, electronic, visual, thermal, olfactory, or similar information. | NO |
I. Professional or employment-related information. | Current or past job history or performance evaluations. | NO |
J. Non-public education information (per the Family Educational Rights and Privacy Act
(20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). | Education records directly related to a student maintained by an educational
institution or party acting on its behalf, such as grades, transcripts, class lists,
student schedules, student identification codes, student financial information, or
student disciplinary records. | NO |
K. Inferences drawn from other personal information. | Profile reflecting a person's preferences, characteristics, psychological trends,
predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | NO |
We obtain the categories of personal information listed above from the following categories
of sources:
- Directly from you. For example, from forms you complete or products and services you
purchase.
- Indirectly from you. For example, from observing your actions on our Website.
Use of Personal Information
We may use, sell, or disclose the personal information we collect for one or more of the
following purposes:
- To fulfill or meet the reason you provided the information. For example, if you share your
name and contact information to request a price quote or ask a question about our products
or services, we will use that personal information to respond to your inquiry. If you
provide your personal information to purchase a product or service, we will use that
information to process your payment and facilitate delivery. We may also save your
information to facilitate new product orders or process returns.
- To provide, support, personalize, and develop our Website, products, and services.
- To create, maintain, customize, and secure your account with us.
- To process your requests, purchases, transactions, and payments and prevent transactional
fraud.
- To provide you with support and to respond to your inquiries, including to investigate and
address your concerns and monitor and improve our responses.
- To personalize your Website experience and to deliver content and product and service
offerings relevant to your interests, including targeted offers and ads through our
Website, third-party sites, and via email or text message (with your consent, where
required by law).
- To help maintain the safety, security, and integrity of our Website, products and
services, databases and other technology assets, and business.
- For testing, research, analysis, and product development, including to develop and improve
our Website, products, and services.
- To respond to law enforcement requests and as required by applicable law, court order, or
governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in
the CCPA.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution,
or other sale or transfer of some or all of our assets, whether as a going concern or as
part of bankruptcy, liquidation, or similar proceeding, in which personal information held
by us about our Website users is among the assets transferred.
We will not collect additional categories of personal information or use the personal
information we collected for materially different, unrelated, or incompatible purposes
without providing you notice.
Sharing Personal Information
We may share your personal information by disclosing it to a third party for a business
purpose. We only make these business purpose disclosures under written contracts that
describe the purposes, require the recipient to keep the personal information confidential,
and prohibit using the disclosed information for any purpose except performing the contract.
In the preceding twelve (12) months, Company has not disclosed personal information for a
business purpose to the categories of third parties indicated in the chart below.
We may also share your personal information by selling it to third parties, subject to your
right to opt-out of those sales. Our personal information sales do not include information
about individuals we know are underage 16. In the preceding twelve (12) months, Company has
not sold personal information to the categories of third parties indicated in the chart
below. For more on your personal information sale rights, see Personal Information Sales
Opt-Out and Opt-In Rights.
Personal Information Category | Category of Third-Party Recipients - Business Purpose Disclosures | Category of Third-Party Recipients - Sales |
A. Identifiers | None | None |
B: California Customer Records personal information categories. | None | None |
C: Protected classification characteristics under California or federal law. | None | None |
D. Commercial information. | None | None |
E. Biometric information. | None | None |
F. Internet or other similar network activity. | None | None |
G. Geolocation data. | None | None |
H. Sensory data. | None | None |
I. Professional or employment-related information. | None | None |
J. Non-public education information (per the Family Educational Rights and Privacy Act
(20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). | None | None |
K. Inferences drawn from other personal information. | None | None |
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their
personal information. This section describes your CCPA rights and explains how to exercise
those rights.
Right to Know and Data Portability
You have the right to request that we disclose certain information to you about our
collection and use of your personal information over the past 12 months (the "right to
know"). Once we receive your request and confirm your identity (see Exercising Your Rights
to Know or Delete), we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- If we sold or disclosed your personal information for a business purpose, two separate
lists disclosing:
- sales, identifying the personal information categories that each category of recipient
purchased; and
- disclosures for a business purpose, identifying the personal information categories that
each category of recipient obtained.
- The specific pieces of personal information we collected about you (also called a data
portability request).
Right To Delete
You have the right to request that we delete any of your personal information that we
collected from you and retained, subject to certain exceptions (the "right to delete"). Once
we receive your request and confirm your identity (see Exercising Your Rights to Know or
Delete), we will review your request to see if an exception allowing us to retain the
information applies. We may deny your deletion request if retaining the information is
necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, provide a good
or service that you requested, take actions reasonably anticipated within the context of
our ongoing business relationship with you, fulfill the terms of a written warranty or
product recall conducted in accordance with federal law, or otherwise perform our contract
with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech
rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code §1546
et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the
public interest that adheres to all other applicable ethics and privacy laws, when the
information's deletion may likely render impossible or seriously impair the research's
achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based
on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the
context in which you provided it.
We will delete or deidentify personal information not subject to one of these exceptions
from our records and will direct our service providers to take similar action.
Exercising Your Rights to Know or Delete
To exercise your rights to know or delete described above, please submit a request by
either:
- Emailing us at support@jender.io
Only you, or someone legally authorized to act on your behalf, may make a request to know or
delete related to your personal information.
You may also make a request to know or delete on behalf of your child by emailing us at
support@jender.io
You may only submit a request to know twice within a 12-month period. Your request to know
or delete must:
- Provide sufficient information that allows us to reasonably verify you are the person
about whom we collected personal information or an authorized representative, which may
include:
- Confirming your email address or other account information verification as we deem
appropriate.
- Describe your request with sufficient detail that allows us to properly understand,
evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot
verify your identity or authority to make the request and confirm the personal information
relates to you.
You do not need to create an account with us to submit a request to know or delete. However,
we do consider requests made through your password protected account sufficiently verified
when the request relates to personal information associated with that specific account.
We will only use personal information provided in the request to verify the requestor's
identity or authority to make it.
For instructions on exercising your sale opt-out or opt-in rights, see Personal Information
Sales Opt-Out and Opt-In Rights.
Response Timing and Format
We will confirm receipt of your request within ten (10) business days. If you do not receive
confirmation within the 10-day timeframe , please email us at suppoer@jender.io
We endeavor to substantively respond to a verifiable consumer request within forty-five (45)
days of its receipt. If we require more time (up to another 45 days), we will inform you of
the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you
do not have an account with us, we will deliver our written response by mail or
electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your
request. The response we provide will also explain the reasons we cannot comply with a
request, if applicable. For data portability requests, we will select a format to provide
your personal information that is readily useable and should allow you to transmit the
information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it
is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants
a fee, we will tell you why we made that decision and provide you with a cost estimate
before completing your request.
Personal Information Sales Opt-Out and Opt-In Rights
If you are age 16 or older, you have the right to direct us to not sell your personal
information at any time (the 'right to opt-out'). We do not sell the personal information of
consumers we actually know are less than 16 years old. Consumers who opt-in to personal
information sales may opt-out of future sales at any time.
To exercise the right to opt-out, you (or your authorized representative) may submit a
request to us by emailing support@jender.io with the title “Do Not Sell My Personal
Information” and providing relevant account or other identification information in the body
of the email to be properly reviewed and addressed. We may contact you for more information
if needed in order to complete your opt-out request.
Once you make an opt-out request, we will wait at least twelve (12) months before asking you
to reauthorize personal information sales. However, you may change your mind and opt back in
to personal information sales at any time by emailing support@jender.io. with the title “I
Wish to Opt Back In” and providing relevant account or other identification information in
the body of the email to be properly reviewed and addressed. We may contact you for more
information if needed in order to complete your opt-in request.
You do not need to create an account with us to exercise your opt-out rights. We will only
use personal information provided in an opt-out request to review and comply with the
request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless
permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting
discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a
different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result
indifferent prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer
will reasonably relate to your personal information's value and contain written terms that describe
the program's material aspects. Participation in a financial incentive program requires your
prior opt-in consent, which you may revoke at any time.
Changes to Our Privacy Policy
We reserve the right to amend this privacy policy at our discretion and at any time. When we
make changes to this privacy policy, we will post the updated notice on the Website and
update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your
acceptance of such changes.
Contact Information
If you have any questions or comments about this notice, the ways in which Jender collects
and uses your information described here and in the Privacy Policy, your choices and rights
regarding such use, or wish to exercise your rights under California law, please do not
hesitate to contact us at:
If you need to access this Policy in an alternative format due to having a disability,
please contact support@jender.io.